Information Collection and Use by the Websites
The Websites gather identifying information about individuals only when individuals provide that information on a voluntary basis pursuant to the voluntary registration process for the Websites. Such information includes, but is not limited to, name, age, gender, email address, cell phone number, personal interests, and physical address. We use this voluntary profile data to, (a) authenticate users, (b) send notifications to users relating to the Websites, (c) assist users in communicating with each other, and (d) make offers to users that we believe may be of interest to them based on their personal profile data. With the exception of email address, physical address and cell phone number, registered users’ voluntary personal profile information, including pictures, are displayed to other registered users in order to facilitate user interaction. Registered users’ user names are displayed to all users, although each verified user has the option of having his or her full name displayed to all users instead of his or her user name. Under no circumstances are email addresses, physical addresses and cell phone numbers directly revealed to other users or disclosed to third parties other than as set forth below in the “Sharing and Disclosure of Information” section.
We also log non-personally identifiable information about use of the Websites, including, but not limited to, IP address, profile information, pages visited, and browser type, from users of the Websites. This data is used for, among other things, to provide customized content to users, provide targeted offers to users, manage the site, track usage and improve the site services. This non-personally identifiable information may be shared with third-parties to provide more relevant services and advertisements to users. User IP addresses are recorded for security and monitoring purposes.
Users must provide us, at a minimum, with a valid email address in order to complete the voluntary registration process. Email addresses are used to send notifications related to the Websites and to communicate offers. Registered users may communicate with each other through the Websites without disclosing their email addresses.
Cell phone numbers are used to send SMS (short Message Service), text and voice message notifications related to the Websites and to communicate offers. Registered users may choose not to receive text messages from us by not providing their cell phone number to us at registration. Registered users who have provided their cell phone number to us may remove it from within their personal profile settings. Please note that standard message rates and data charges from your cellular service provider apply to sending and/or receiving text messages. You are solely responsible for such message rates and data charges.
We do not sell or make available any individual user information to unrelated third parties, except to third parties that are providing services to the Websites or as provided in the “Sharing and Disclosure of Information” section below. We may aggregate user information for the purpose of user analyses and inform advertisers of the results of such analyses. In all such instances, we will refer only to general, aggregate usage data from these analyses and will never provide specific identifying information. We may also aggregate user information for the purpose of making offers to users that we believe may be of interest to them.
From time to time, Townsquare or a partner, may sponsor a promotion, sweepstakes or contest on the Websites. Users may be asked to provide personal information including name, email address or home address or to answer question in order to participate. We may transfer personal information to certain ad partners that you have explicitly agreed to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.
Third parties can read information voluntarily posted by registered users on the Websites. That information can be used by those third parties to send you unsolicited messages. We have no control over such unsolicited messages.
Personally Identifiable Information (“PII”) and Personal Health Information (“PHI”) (i.e. When your PII is combined with known health characteristics. For example, if you indicated that you have a certain disease or condition, when that information is combined with your PII, it becomes Personal Health Information) cannot be removed from the system and will be retained for a minimum of 7 years in accordance with the record retention policy. User accounts, however, may be disabled upon written request, using the contact information in the Section below “Correcting/Updating Information and Terminating Registration.”
Alternative Tracking Devices
We may use other industry standard technologies like pixel tags and web beacons to track your use of our Websites and promotions, or we may allow our third party service providers to use those devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Websites, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a non-personally identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Websites, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our affiliates or third party service providers for the same purposes.
The Websites may include a tool that allows you to sign in or comment using information from your account with a third party service, such as Facebook, Twitter, Google or Yahoo. Please be aware that those third party services are unrelated to the Websites and that your use of the third party services is subject to the terms and policies of those services.
Correcting/Updating Information and Terminating Registration
Registered users may modify any of their personal information at any time by logging into their account and accessing their personal profile. Registered users may terminate their registration at any time, for any reason, by contacting us. Terminating your registration will not necessarily remove previous public comments and other user Content on public display on the Websites. The user understands that it may be impossible to delete personal information entirely because of backups and records of deletions.
Third Party Advertising
We use a third party company to prepare and ship products ordered on our Websites. Our fulfillment company has access to your full name and shipping address to complete this transaction but does not retain, share, store or use personally identifiable information for any other purposes.
We may use third party providers to process payments. When you checkout of our store, you will be asked to enter your first and last name, credit card information, billing and shipping address as necessary to complete your transaction. We do not store any of our users credit card information in our database.
Registered users may choose to no longer receive updates or notifications by managing their email and text message preferences in their personal profile settings.
We have in place what we believe to be appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Credit card information provided to the Websites is protected against unauthorized use by 128-bit encryption and Secure Sockets Layer (SSL) security features, which scramble your personal information so that only your browser and the Websites can decipher it. However, no internet, email or mobile transmission is ever fully secure or error free. Because most email and mobile transmissions are not encrypted, you should take special care in deciding what information you send to us via email, text message, SMS or other mobile transmission.
Registered user accounts are secured by user-created passwords. Townsquare uses reasonable measures to protect registered user information that is stored within our database. Please note that we cannot guarantee the security of registered user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of registered user information at any time. We will endeavor to notify users in the event that the security of their personal information is breached or compromised. By submitting personal information on any of the Websites, you expressly consent to receiving our notification regarding any breach or compromise, or suspected breach or compromise, of the security of your personal information, by email or postal mail, as we deem appropriate, and as required by law. For any additional information about the security measures we use on the Websites, please contact us.
We urge you to keep your username, password and other account access information in a safe place and not to divulge it to anyone. Also, remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in public place such as a library or an internet café.
Sharing and Disclosure of Information
Disclosure to Operations and Maintenance Contractors
Disclosure to Third Party Contractor Websites
Towsquare also provides links to sites provided by Third Party Contractor Websites that have business arrangements with Townsquare to pay commissions based on sales of products or services generated through Townsquare. An example of this would be “Ad links” from Yahoo on our Search pages.
Disclosure to Linked Sites
Disclosure of Aggregate Information
Townsquare may provide Aggregate Information to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our site. We might also inform a pharmaceutical company (that may or may not be an advertiser on our site) that “30% of our users live east of the Mississippi” or that “25% of our users have tried alternative medicine.” Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We require parties with whom we share Aggregate Information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
Under 13: You must be at least 13 years old in order to register for email newsletters or other features of the Websites. If you are under 13 years of age, please do not send any information about yourself, including your name, address or email address. If we discover that we have collected any personally identifiable information from a child under the age of 13, we will remove that information from our database as soon as possible.
Ages 13-18: You must be at least 18 years old in order to submit any Content on our Websites, create a profile, participate in any online contests, or place an order on our Websites. Visitors between the ages of 13 and 18 must obtain permission from their parents or guardians before registering for email newsletters or other features of the Websites or otherwise sending any personally identifiable information.
International User Notice
If you have any questions about this privacy statement, the practices of the Websites, or your dealings with the Websites, please contact us.